Frequently Asked Questions (FAQs)

Last Updated 9/6/2022

This FAQ page is divided into three sections: General, Technical/Product and Non-Technical questions.

General FAQs

What SaaS companies are already using Frigg?

Frigg is powering +10 integrations (total) for these early adopters:\

Crossbeam

• monday.com

• ActiveCampaign

• Rollworks

• Salesloft

• Hubspot

• Terminus

• Outreach.io

Clyde

• Gorgias

• Attentive

****FastSpring Interactive Quotes

• SalesForce

• HubSpot

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What exactly is the Frigg Integration Framework?

Frigg is an open source software framework to help developers build and maintain direct/native integrations faster.

Frigg is free to use and available under the MIT license.

Frigg is an installable package that can be hosted/run on the cloud infrastructure provider of your choice.

Frigg is NOT SaaS or hosted software. While it compares favorably to iPaaS solutions (either embedded or stand-alone like Zapier), it is fundamentally different in its architecture and cost approach.

Can Frigg save us time in building/improving integrations?

Yes. Frigg provides developers with an opinionated, ready-to-use framework, as well as several API Modules representing +20 different target partner APIs. These assets with help a product team save many hours of decision-making and code development.

Who is behind Frigg?

Frigg was first created by Left Hook. It is now used by several B2B SaaS companies to power more than 20 different direct/native integrations.

An open source community of contributors and supporters is now forming around the Frigg Framework project. Please join us!

Frigg vs Left Hook?

Left Hook is software company that builds and maintains integrations for B2B SaaS companies.

Left Hook created the Frigg Integration Framework as a way to accelerate development for its clients.

Frigg is an open source software framework that is freely available without engaging with Left Hook or paying any licensing fee.

While Left Hook is currently Frigg's primary developer, eventually Frigg will be improved and expanded by its open source community members.

Technical/Product FAQS

Where/how can I download Frigg?

Frigg is available both as an NPM package and on Github.

What stack does Frigg use?

Frigg is written in Node.js and relies on the Serverless.com framework, but is otherwise highly adaptable to your organization’s stack and CI/CD processes. Optional frontend components are written in React.JS, but Frigg's API-driven architecture allows it to be used by any front-end system.

Does Frigg work alongside my other integrations?

Absolutely. Frigg can power all of your direct/native integrations, or a subset of them.

Because Frigg's backend service is accessible via API, your frontend team can add a Frigg-powered integration into your existing directory/marketplace, and leverage your existing UI for user-managed authentication and configuration.

Do I need to use the Frigg frontend?

No. Frigg can be used with any frontend system via API.

How does Frigg work with (insert marketplace tool)?

Yes, if that tool can facilitate using APIs to authenticate and configure a user's integration.

Which cloud providers are supported?

Frigg leverages (and requires) the Serverless.com framework, which means it can run on many different cloud services including:\

AWS

Microsoft Azure

Google Cloud

Tencent Cloud

Cloudflare

Alibaba Cloud

twilio

Can I use Frigg alongside Zapier/Tray/Workato/Embeddable-iPaaS-X

How does Frigg handle logging?

Does Frigg support Database X?

Can Frigg sync with my existing user table?

Non-Technical FAQs

How much does Frigg cost?

Frigg is free, open source software under the MIT license. There is no fee to use it.

Note that Frigg's creators (Left Hook) sell professional services to help SaaS leaders implement Frigg, add features, and customize Frigg to your specific needs. Visit Left Hook's website to connect and discuss your needs.

Who can help us implement Frigg?

Frigg was created by developers at Left Hook, who uses Frigg to build integrations for many SaaS leaders. Left Hook provides both consulting and contract development services to help SaaS leaders plan, execute, and maintain their Frigg-powered integrations. Contact Left Hook for more information.

How does Frigg accelerate Technical Partnerships?

You should read our Frigg Non-Technical Overview.

But TLDR:

When two partnership leaders seek to build an integration to co-market and co-sell around, their companies often struggle to muster the product management and development resources required to get a useful integration built. And as we've seen a 100 times: no tech, no partnership!

With Frigg, the development process accelerates so that the business relationship can launch and flourish faster.